Shipping & Delivery

Greenmart ships with UPS from our warehouse in Eschborn, near Frankfurt am Main,
Germany. You receive a UPS tracking number by email as soon as your parcel is
dispatched.

Carrier

All orders are shipped with UPS. Once your order has been dispatched you
will receive a shipping confirmation email containing your UPS tracking number. You can also
follow your parcel from your order tracking page or in
your account.

Shipping costs

Your shipping cost is calculated in the cart and shown again at checkout, before you
confirm and pay. There is no minimum order value — you can order a single item.

Where we deliver

We ship from Germany to destinations across Europe. Enter your delivery address in the
cart to see whether we deliver to your country and what it costs.

Chilled and frozen products

Chilled and frozen items need to be received and put away promptly. Please make sure
someone can take delivery on the expected day, and refrigerate or freeze these items
immediately on arrival.

If you are ordering chilled or frozen products and want to check how they will be packed
for your destination, contact us before ordering and we will confirm.

Questions about your delivery

Email goodchois.de@gmail.com or call +49 617 3608 8899.
You may also find your answer on our FAQ page.

Returns and right of withdrawal

Your statutory right of withdrawal, and the exceptions that apply to perishable and
temperature-controlled goods, are set out in our
right of withdrawal notice and our
terms and conditions.